Return Policy

Due to the nature of our products, We are unable to offer refunds, returns or exchanges at this time. All sales are final and we do apologize for this inconvenience. We take pride in providing premium quality products and would be unable to accept the return of a product that has left out facility for safety and health reasons for ourselves and our respected clients.

Please carefully review your order before submitting it to ensure that all items and quantities are correct.

Stun By Ami reserves the right to refuse returns, reshipments, and refunds at our discretion.

Please note our refund policy applies to all items.

Damages and issues

Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We try our best to package your order's perfectly but sometimes life happens but we are always here to help. 

Please provide us with your order number and multiple photos and video of the damaged products.

If you have any questions or concerns about our refund policy, please contact us and we will be more than happy to assist you. Thank you for your patience and understanding.